01 Introduction
Farnham Sound & Light Limited takes the confidentiality of personal data seriously. Please contact us if you have any questions or comments on this privacy policy.
The Company’s privacy policy sets out the ways Farnham Sound & Light processes personal data. This privacy policy only relates to personal data collected by Farnham Sound & Light via the Farnham Sound & Light website. Any personal data collected by Farnham Sound & Light Limited is used in accordance with data protection legislation.
This privacy policy does not apply to personal data provided to Farnham Sound & Light Limited by any other means or via any other website. Users should be aware that if they provide personal data to other companies, the privacy polices of those companies determine the uses to which that information is put and Farnham Sound & Light’s privacy policy will no longer apply.
02 The Data Protection Act 1998
Farnham Sound & Light’s website complies with the principles of the Data Protection Act 1998.
03 Use Made of Personal Information
Personal information provided to Farnham Sound & Light Limited via the Farnham Sound & Light website will be used for the purposes outlined at the time of collection. In addition, personal information may be used for statistical analysis.
Personal data will be collected and processed by Farnham Sound & Light Limited for the following purposes:
To provide goods and services, including marketing, advertising and promotions, unless a user elects to opt-out of receiving such communications.
Your personal details will not be made available to any third parties.
04 Consent
By providing personal data to Farnham Sound & Light Limited users consent to the processing of such data by Farnham Sound & Light as described in this privacy policy.
05 Use of Data For Direct Marketing Purposes
At each point of data collection users are given the opportunity to opt-out of receiving future direct marketing material from Farnham Sound & Light Limited. Where users do not opt-out of such communications, Farnham Sound & Light Limited may provide information on the company’s products, membership services, events, and training and education programmes. If at any time users want Farnham Sound & Light to stop sending such communications they should email enquiry@farnhamsoundandlight.co.uk
06 Verifying, updating and amending your personal information
If, at any time, a user wants to verify, update or amend their personal data they may simply email their request to enquiry@farnhamsoundandlight.co.uk
Verification, updating or amendment of personal data takes place within 40 days of receipt of the request.
07 Links to Third Party Websites
This privacy policy applies solely to the personal data collected by Farnham Sound & Light Limited and does not apply to third party websites users may access from this website.
The Company is not responsible for the privacy policies of third party websites. The Company advises users to read the privacy policies of other websites before registering any personal data.
08 Security
The Company holds your personal data in accordance with the security provisions of the Data Protection legislation.
09 Notification of Changes
The Company will notify all members of any changes it makes to its privacy policy. If Farnham Sound & Light decides to change its privacy policy, it will post such changes on this page so that you are always aware of how Farnham Sound & Light Limited uses your personal data.
Users have the right to ask Farnham Sound & Light Limited for a copy of the personal data held about them and to request that Farnham Sound & Light Limited correct any inaccuracies in that information.
Cookie Policy
01 Introduction
Visiting this site may generate cookies that get stored on your computer or mobile device. Session cookies are used as a ‘memory’ for the website so you only get asked for information on a single occasion and it’s remembered for the remainder of your browsing session.
We also use analytics cookies to help us understand how many people visit our site, what they look at, how they find us and to give us an understanding of how our site is performing. This data is anonymous and cannot be used to identify individuals.
Please find a breakdown below, detailing the types of cookies we are using and what they are used for.
02 Cookies we use on this website
We have listed some commonly used cookies. Include following as applicable:
Google Analytics (Persistent & session): These analyse use of our website by storing cookies on a users computer.
We receive reports about use. Google stores this information see policies.google.com/privacy
Viewer _utma: Anonymously identifies each user so we can identify how many different people visit over time – expires after 2 years.
Session _utmb: Both identify each unique visit to website expires after 30 minutes of inactivity.
and _utmc: Expires when you close your browser.
Opt out of Google cookies at tools.google.com/dlpage/gaoptout
03 How to turn off Cookies
All modern browsers allow you to change your cookie settings. The following links may be helpful in helping you understand how you can update your browser cookie settings:
Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari
04 Further information
To learn more about how advertisers use cookies and how you can control these please visit Your Online Choices. To learn more about your rights to online privacy, please visit Data Protection Act 1998 and The Information Commissioner’s Office.
If you would like to contact us directly about our use of cookies, please email us at enquiry@farnhamsoundandlight.co.uk
TERMS & CONDITIONS
In the following Terms and Conditions “The Entertainment Provider” shall mean Farnham Sound & Light. ‘The Client” shall be the couple who transfer a deposit to secure a date. The due performance of the contract is subject to the conditions below. These cannot be varied in any way by the client unless such conditions are expressly agreed by Farnham Sound & Light in writing.
1. Setup & Access: The Client must state to The Entertainment provider about any access restrictions. The Entertainment provider must have access with ease due to heavy equipment. The Entertainment provider are aware of Access at the following venues and do not need to be advised on any restrictions:
- – Farnham Castle
- – Northbrook Park
- – Millbridge Court
- – Froyle Park
- – Rivervale Barn
- – Oak Park Golf Club
- – Clock Barn
- – Bury Court Barn
- – The Tithe Barn
The Entertainment provider reserves the right to invoice for any additional time spent caused by lack of information relayed to the Entertainment Provider in relation to access.
2. ServiceSpecifics:
a, DJ Entertainment – The Entertainment Provider shall provide a DJ, Sound & Light service typical of 4-5 Hours DJ’ing unless otherwise stated in forms of communication. The DJ provided shall be professionally trained by Farnham Sound & Light & will be briefed on The Clients musical preferences. The Entertainment provider cannot be held responsible for third party interferences such as Sound Limiters & other Noise Restrictions, Guests under the Influence & any other venue specific issues. The Entertainment provider shall not be abused or treated with disrespect & reserves the right to terminate the gig if any of these occurrences happen. The Entertainment Provider will provide a service based on Expertise. The Entertainment Provider cannot guarantee 100% of Guests of a given event will be satisfied.
b, Photo Booth & Magic Mirrors – The Entertainment Provider shall provide a Photo Booth / Magic Mirror service as a hourly package discussed with The Client. The Entertainment Provider reserves the right to:
a – Provide like for like cover without notice
b – Have Technical Issues. Technical Issues will be worked on on site. The Entertainment Provider will endeavor to resolve the Technical Issues. The Entertainment Provider may or may not stay after the allocated time slot to recoup any missed time due to Technical Issues. In the case of a Broken Printer, The Entertainment Provider will provide any Missed Prints post the Event & will not be liable to provide any refunds/discounts in the case of a Printer breakage.
c – Over run time. The Entertainment Provider’s booked Photo Booth / Magic Mirror Operation time will begin & end when The Client has booked. In the case the event is
running behind, the Operational Time will still proceed as Planned. The Client may or may not be given the option to purchase extra Operation Time after the booked slot. The Entertainment Provider will provide an Invoice for any outstanding Balance(s) post the event.
c – Giant Letter Hire. The Entertainment Provider reserves the right to invoice The Client for any Damage caused on site. Giant Letters can be easily knocked over & damaged or split. The Bill for this will be passed on to The Client after the event. By agreeing to our Terms The Client takes full responsibility of our Giant Letters during the Hire Period & Agrees to take out any necessary insurances. The Entertainment Provider will not be held responsible for any costings relating to Damaged Letters.
d – Other Equipment. “Other Equipment” relates to any hired equipment which is not mentioned in these Terms & Conditions. The Client Agrees it is their responsibility and due care to look after any hired equipment. The Client agrees that any damage during the hire period will be chargeable after the event.
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3. Payments:
a) A non-refundable deposit (paid in Cash or BACS) along with
the signed Terms & will confirm your booking. The deposit forms part of the total cost of your wedding package and is deducted when calculating the final balance fee.
Final Payment for the Entertainment Providers is due no earlier than 14 days prior to The Clients event & no later than 2 days prior to The Clients event. The Entertainment Provider reserves the right to cancel the booking if the above terms are not met.
4. Complaints:
Any complaints must be received I writing within seven days of receipt of products purchased.
5. ForceMajeure:
a) The due performance of the contract is subject to alteration
or cancellation by The Entertainment Provider owing to any
cause beyond their reasonable control, including but not limited to, total performance failure, sudden illness, injury, victim of crime, fire, explosion, storm, and flood, other natural disaster or severe adverse weather conditions. The Entertainment Provider have a 100% reliability rating to date.
b)B) the Entertainment Provider may contact other Entertainment Providers of equal skill and professionalism in the event that they are not able to attend your booking due to clause 5a). However it may prove difficult or impossible to find a skilled replacement at short notice or at the same price.
c) In the event of cancellation The Entertainment Provider liability shall be limited to a full refund of any deposit fees and fees paid.
6. Cancellation Fees: If the client should have to cancel a booking the following cancellation fees will become due immediately upon said cancelation. Cancellations must be made in writing.
- a) Cancellation within two weeks of a booking and more than three months to go until the wedding date – the non – refundable booking fee.
- b) Cancellation with less than three months to go until the wedding date- full price for the complete service booked, but no charge for any optional extras.
- c) Where the Entertainment Provider is able to rebook the date with an equivalent booking the cancellation free will be reduced to the non-refundable booking fee only and any additional cancellation fees already paid will be refunded accordingly.
12. Governing Law: These terms and conditions and any non- contractual obligations arising out of them shall be governed by, and constued in accordance with, the laws of England and Wales, and each party irrevocable agrees to submit to the exclusive jurisdiction of the courts of England and Wales.
13. Third Parties” A Person who is not a party to these Terms and Conditions shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.
14. Insurance: The Client is herby advised to take out an insurance policy to cover any expenses in the event of cancellation. The Entertainment provider carries full professional Indemnity and Public Liability Insurance.
15. Counterparts: These terms and conditions may be executed as multiple counterparts and execution of any one such counterpart shall constitute due to execution of these Terms and Conditions.
16. On the Day: For DJ Entertainment Bookings; The Client agrees to give The Entertainment Provider the opportunity to consume a hot meal during the course of the wedding day, generally served while the client sits for the wedding breakfast.
We, the undersigned , have read and understood the above and agree to abide by these terms and conditions.
We the undersigned, understand that the terms of this agreement cannot be changed unless agreed by Farnham Sound & Light in writing. You realise that these terms and conditions become effective immediately and agree with the booking fee is not refundable and cancellation rates will apply in the case of any cancellation by you. This does not effect your legal rights. Advice about your legal rights is available from your local Citizen’s Advice Bureau or Trading Standards Office. As with any contract you should obtain independent legal advice.